Data Privacy & Disclosure Policy

Please read the following statement to learn about Our (defined below) information gathering and dissemination practices.

RAK Hospital having its registered office address at RAK Hospital, Al Qusaidat,  P O Box No: 11393, Ras Al Khaimah, UAE.

RAK is committed to respecting the privacy of every person who shares information with it or whose information it receives. Your privacy, as defined below is important to us and we strive to take care and protect the information.

This Privacy Policy applies to the collection, receipt, storage, usage, processing, disclosure, transfer, utilization and protection of your Personal Information (defined below) when you use the RAK Mobile App is available for download at Google Play Store, Apple App Store, operated by RAK or avail any Services offered by RAK through the Application.

The terms ‘You’ or ‘Your’ refer to you as the user (registered or unregistered) of the Website, Application or Services and the terms ‘We’, ‘Us” and ‘Our’ refer to RAK.

The capitalized terms that are used but not defined in this Privacy Policy shall have the same meaning as in our terms of use.

1.      CONSENT:

2.      CHANGES TO THE PRIVACY POLICY:

 

 

3.      PERSONAL INFORMATION COLLECTED: 

 

In order to provide Services to You we might require You to voluntarily provide Us certain information that personally identifies You or Secondary Users related to You. You hereby consent to the collection of such information by RAK. The information that We may collect from You, about You or Secondary Users related to You, may include but are not limited to, the following:

(Collectively referred to as “Personal Information”).

4.      HOW WE COLLECT PERSONAL INFORMATION: 

The methods by which We collect Your Personal Information include but are not limited to the following:

5.      USE OF PERSONAL INFORMATION: 

Your personal information may be used for various purposes including but not limited to the following:  

(Collectively referred to as “Purpose(s)”)

  1. SHARING AND TRANSFERRING OF PERSONAL INFORMATION:
  1. PERMISSIONS: 

·         Once you download and install Our Application, You may be prompted to grant certain permissions to allow the Application to perform certain actions on your device. These actions include permission to:

  1. USE OF COOKIES:
  1. SECURITY:

10.  ACCESS: 

·      If You need to update or correct Your Personal Information or have any grievance with respect to the processing or use of Your Personal Information, or request that We no longer use Your Personal Information to provide You Services, or opt-out of receiving communications such as promotional and marketing-related information regarding the Services, for any reason, You may send Us an email at mail@rakhospital.com and We will take all reasonable efforts to incorporate the changes within a reasonable period of time.

  1. COMPLIANCE WITH LAWS: 

·      You are not allowed to use the services of the Website or Application if any of the terms of this Privacy Policy are not in accordance with the applicable laws of Your country.

 

12.  TERM OF STORAGE OF PERSONAL INFORMATION:

13.  GRIEVANCE OFFICER:

·         We have appointed a grievance officer, whose details are set out below, to address any concerns or grievances that You may have regarding the processing of Your Personal Information. If You have any such grievances, please write to Our grievance officer at mail@rakhospital.com and Our officer will attempt to resolve Your issues in a timely manner.